Carry On Jr. SRL will ensure complete customer satisfaction. If for any reason the customer is not satisfied with the order, or in the unlikely event that the delivered products do not comply with the requirements, under Art. 64, D. Decree no. 206/2005, you are entitled to cancel the contract without penalty by following the instructions below:
-The return can be made within 7 working days from the receiving of the goods. -Carry On JR SRL will refund the entire cost of the products returned by the customer, not worn, unused and undamaged, and accompanied by related tags and/or labels, by the original receipt/invoice.
-The Authenticity Tag must remain attached to the lanyard and safety drawstring must be intact.
-The Customer may exercise the right of withdrawal by sending a written communication to the e-mail info@carryonjunior.com, indicating:

  • Name
  • Surname
  • The order number for which you are entitled to withdraw The possible reasons


-The returns will be accepted only if authorized by an our written confirmation. Will be given a return authorization number that the customer will have to write on the Authenticity Tag attached on the article received.
-Refunds will be made with the same form of payment provided for the purchase.
-Carry On Jr SRL will endeavor to promptly refund the customer no later than 30 days from the date of the product return.
will ensure complete customer satisfaction. If for any reason the customer is not satisfied with the order, or in the unlikely event that the delivered products do not comply with the requirements, under Art. 64, D. Decree no. 206/2005, you are entitled to cancel the contract without penalty by following the instructions below:
-The return can be made within 10 working days from the receiving of the goods.

-Carry On JR SRL will refund the entire cost of the products returned by the customer, not worn, unused and undamaged, and accompanied by related tags and/or labels, by the original receipt/invoice.
-The Authenticity Tag must remain attached to the lanyard and safety drawstring must be intact.
-The Customer may exercise the right of withdrawal by sending a written communication to the e-mail info@carryonjunior.com, indicating:

  • Name
  • Surname
  • The order number for which you are entitled to withdraw The possible reasons

 


-The returns will be accepted only if authorized by an our written confirmation. Will be given a return authorization number that the customer will have to write on the Authenticity Tag attached on the article received.
-Refunds will be made with the same form of payment provided for the purchase.
-CARRY ON JR SRL will endeavor to promptly refund the customer no later than 30 days from the date of the product return.
-CARRY ON JR SRL will send an e-mail notification when the refund is done.

 

For any further information do not hesitate to contact our Customer Service from Monday to Friday from 10:00 to 18:30.

will send an e-mail notification when the refund is done.

For any further information do not hesitate to contact our Customer Service from Monday to Friday from 10:00 


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